Mobile / Sports
These Terms & Conditions are the rules that cover your bft99 account, the wallet entries behind every bKash, Nagad or Rocket transfer, and the way you use the lobby. We have kept them in plain English so you can check a step yourself before you agree to it.
Terms & Conditions on this site set out the agreement between you and bft99. They cover what you may do with an account, how a wallet balance is recorded, and what we expect from each other while you are in the lobby. The wording is fixed at the point you accept it, and we keep the current version published here so you can read it again later without asking support for a copy. Access is not the same everywhere. Whether you can open an account, move money through bKash, Nagad or Rocket, or reach a particular game depends on the law where you are and on the regions we can serve. If a rule in your location conflicts with something written here, your local law decides, and we may need to limit or close access. We do not treat that as a fault on your side; it is how a cross-border service has to operate. Where a section below mentions payments, it describes the rails we have configured, such as bKash, Nagad and Rocket, and the records those transfers leave in your account. It is not a promise that every rail stays open for every account. We update the wording when the product changes, and the version you see here is the one that applies to your account at the moment you read it.
It helps to know where our terms stop. They govern the account we open for you, the sign-in steps you follow, and the way your wallet balance is recorded after a transfer. They also cover how you use the lobby itself: the games you open, the way you move between mobile and desktop, and the conduct we expect while you are signed in. Money movement sits inside the policy too, but only the parts we control, which are the payment rails we have configured, the confirmation we show you, and the transaction history you can read on your account. What happens inside your bKash, Nagad or Rocket app belongs to that provider and to their own terms, not to ours. The same is true for anything you reach by leaving our site: a studio's own pages, a browser extension, or a message that claims to come from us. Treat those as separate. If you are unsure whether a rule applies to a step you are about to take, the account pages and the sections below show you where each obligation sits.
The account we open for you, the email and password you use, and the session you keep on a phone are all governed here. You need to keep those details to yourself, and to tell us through a published support route if you think someone else has them.
Transfers made through bKash, Nagad or Rocket are recorded against your account, and the history page is where you check them. The policy covers how we record and show those entries; it does not cover what happens inside the provider app you sent from.
Titles such as Bangladesh Cricket Reels 506 and Crash Rocket come from game studios, and your use of them sits inside these terms. Where a title shows RTP or rules, that detail comes from the provider and appears only where the game exposes it. Cricket sits in the same lobby under the same rules.
Studios, payment providers and any third-party page reachable from our site run under their own rules. We cannot change those terms, decide a dispute inside them, or accept responsibility for content we do not operate. Read the provider's own terms before you rely on them.
The terms give you things you can act on, not just rules to accept. You can open your account pages at any time and read the record of every transfer you have made, so a bKash, Nagad or Rocket entry that looks wrong can be spotted early rather than at the end of the month. You can correct the details we hold, such as a phone number, an email address or the name on the account, through the same signed-in area, and we ask you to keep those current because they are how we reach you about the account. If a clause is unclear, you can raise a question before you accept a change, and we will point you to the section it comes from. If something has already gone wrong, you can ask for support and we will look at the account, the transaction history and the sign-in record with you. Nothing here removes your ability to stop using the service, close the account, or ask what we hold about you.
Your account shows the transfers you have made and the games you have opened. Open that page when you want to check a payment or settle a doubt, and keep the reference number your provider gives you so the two can be matched.
If your phone number, email address or account name is out of date, change it in the signed-in area rather than leaving it. Keeping those details current matters, because they are how we reach you about the account and how support finds your record when you write in.
You do not have to accept a term you do not understand. Send your question through a support route published on this site, name the section you are reading, and we will explain how it applies to your account and what it asks of you.
When something goes wrong, contact us through the published channels with the account email you signed up with. That lets us find your record, check the transaction history and tell you what we can and cannot change under these terms.
Questions about the Terms & Conditions should reach us the same way any other account question does. Use a support route published on this site, such as the contact options shown in the signed-in area or the link in the site footer, rather than a phone number or a profile you found somewhere else, because only our own channels connect to your record. When you write in, the account email you registered with helps us find you; include the section you are reading and, if the question is about a transfer, the reference your bKash, Nagad or Rocket app gave you. That detail lets us check the transaction history instead of guessing. We answer in the order requests arrive, and we do not publish fixed response times here because volume changes. What we can say is that every message about a clause, a balance entry or a sign-in problem is logged against your account, so a follow-up stays with the same thread. You can start a request from the same browser session you were playing in, which keeps the details attached.
The help area inside your account is the route closest to your record, because it opens with your session already attached. Start here for a question about a clause, a wallet entry or a sign-in step, and follow the fields shown rather than sending details by another route.
Every page, including this one, carries the contact link in the footer. It is the same support route for a phone and a desktop browser, so you can start a request on mobile and continue the thread later from a computer without opening a second case.
If your question concerns a bKash, Nagad or Rocket transfer, keep the reference number the provider gave you. Sharing it with your request lets support match the payment to the entry in your account instead of asking you to repeat the details twice.
These terms and the way we handle your details are written together, because one explains the other. We keep the details your account needs to work: the email you registered with, the details you entered when you signed up, and the record of transfers you have made through bKash, Nagad or Rocket. We use them to run the account and to show you your own history. Cookies do part of that job: they keep you signed in between pages and remember choices you have already made, and your browser settings let you clear or block them, though some parts of the account area may then behave differently. You hold the other half of the arrangement. Keep your password to yourself, sign out on a shared phone, and tell us through a published route if you think someone else has your details. We keep records for as long as the account is open and for the period we are required to keep them afterwards. If you want to see, change or ask about what we hold, contact us and we will go through the account records with you.
We keep the details your account needs to function: the email and contact details you registered, the password you sign in with, and the transaction entries created by your bKash, Nagad or Rocket transfers. We use them to run the account and show you your own history.
Cookies keep you signed in as you move between pages and remember preferences you have already set. You can clear or block them in your browser, though parts of the signed-in area may then reset. A signed-in session on a shared phone should be closed when you finish.
Your password is the main key to the account, so keep it private and change it if you think someone else has seen it. Use the sign-out option on any device you do not control, and tell us through a published support route as soon as something looks wrong.
We keep account and transaction records while the account is open and for the period we are required to hold them afterwards. If you want to check, correct or ask about what we hold, contact us and we will go through the records with you.
Most of what people ask about our Terms & Conditions comes down to four things: whether their region can use the service, what we do with account and payment records, how a change to the terms reaches them, and where to go when something is unclear. The answers below deal with those directly. Read them alongside the section they relate to, because a short answer cannot cover every case and the clause itself is what applies. If your question is about a specific transfer, have the reference number from your bKash, Nagad or Rocket app to hand before you write in, and if it is about a game, note the title so we can look at the right part of the lobby. When a term changes, the version published on this page is the one that governs your account. Nothing here replaces the terms themselves; it is here so you can find your way around them more easily.
Yes. The terms follow the account, not the device. Signing in from a mobile browser or a desktop puts you under the same agreement, and the account pages you can open are the same ones. Your region and your local law still decide whether access is available to you at all.
The version published on this page is the one that applies while your account is open, and we keep it visible rather than sending it once and hiding it away. If a clause is replaced, the current wording stands, so check this page when you want to confirm what you accepted.
Yes, and you should. Your account shows the transfers you have made through bKash, Nagad or Rocket, along with the entries created by activity in the lobby. Open that page when you want to check a payment, and keep the reference numbers your provider gives you so the two sides can be matched.
We keep account and transaction records while the account is open and for the period we are required to hold them afterwards. If you want to know what is held, or ask us to correct something, contact us through a published support route and we will go through the record with you.
Use a support route published on this site, such as the contact link in the footer or the help area inside your account. Name the section you are reading and the account email you registered with, and we will explain how the clause applies to your account.
No. Studios and providers such as bKash, Nagad and Rocket operate under their own agreements, and what happens inside their apps or their pages is theirs to govern. Our terms cover your bft99 account, the lobby and the records we keep. Check the provider's own terms where they apply.